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Although some marketers refer to email communication as a relic of the past, it remains one of the main methods of communication for most.
How You Can Organize Reviews Across Platforms to Understand How Your Customers Feel and Optimize Your Offerings
Sentiment analysis can help you measure how your customers feel about your products or services.
Customer experience may have become mainstream, but there is still a lot of debate going on in regards to how customer experience should be measured.
Consumer insights are transforming existing business models and ecosystems. Here's why leaders should apply consumer insights analytics to personalize products and services and ultimately make faster and fact-based decisions.
Unlike traditional business-to-consumer brands that depend on retail middlemen like Walmart and Amazon to sell their products through a crowded marketplace, direct-to-consumer companies can connect directly with their customers online.
These tips and tricks can help make your product or service more visible.
Balance obeying the data and knowing when to take risks.