Jonathan McDonald

Jonathan McDonald

Entrepreneur Leadership Network Contributor
EVP & GM, Public Sector at TransUnion

Jonathan McDonald leads TransUnion’s Public Sector business, which provides a suite of mission-critical solutions to help U.S. federal, state and local government agencies manage risk and reduce costs. He has hands-on experience managing large technology programs within various government agencies.

https://www.transunion.com/industry/public-sector

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The Government Is Not Immune to Account-Takeover Fraud, and That Could Be Trouble for You and Me

Agencies need to develop and implement risk-mitigation strategies to protect their constituents.

El gobierno no es inmune al fraude por apropiación de cuentas, y eso podría ser un problema para usted y para mí

Las agencias deben desarrollar e implementar estrategias de mitigación de riesgos para proteger a sus electores.

How Technology Can Improve CX for Government Services

In order to ensure citizens get the help they need, the government needs to follow the example of business and start putting their customer experience first.

Cómo la tecnología puede mejorar la CX para los servicios gubernamentales

Para garantizar que los ciudadanos obtengan la ayuda que necesitan, el gobierno debe seguir el ejemplo de las empresas y comenzar a dar prioridad a la experiencia de sus clientes.

How to Identity Proof in an Increasingly Virtualized World

The pandemic has only accelerated the migration online, necessitating more sophisticated identity proofing than ever before.

Cómo realizar pruebas de identidad en un mundo cada vez más virtualizado

La pandemia solo ha acelerado la migración en línea, lo que requiere pruebas de identidad más sofisticadas que nunca.

The Role of Contact Tracing in Keeping the Curve Flat

When done effectively, it can lead to reopening of businesses and increased economic activity.

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