What You Can Learn From This YouTube Star's Apology Debacle
Logan Paul said he was sorry -- twice -- after he seemingly filmed and posted video of the body of a person who had committed suicide.
Why You Should Stop Saying Sorry, According to Science
New research shows that apologies can have negative effects.
5 Ways to Keep Your Head When Things Get Testy in the Workplace
Cooling down after a confrontation takes focus and insight.
What You Can Learn From British Airways's IT Meltdown That Left Passengers Stranded
Invest in systems you need and keep your customers informed.
The Number One Lesson You Can Learn from Fyre Festival: Preparation is Everything
Make sure that you create the infrastructure needed to deliver on your promises.
Trump and Clinton Are Case Studies in How Not to Apologize
Researchers have determined what constitutes a "full apology.'' We're sorry to tell you both candidates fall short, though one more than the other.
Hillary Clinton and the Etiquette of Issuing a Proper Apology
The Democratic presidential nominee has done a reasonably good job of dampening the uproar she sparked by labeling of half of Trump supporters "deplorables.''
Next Time You Apologize, Say More Than 'I'm Sorry.'
Quit your dramatic, insincere apologies and life will be better at work and home.
Microsoft Apologizes for Chatbot's Racist, Sexist Tweets
The company says that the program's tweets 'do not represent who we are or what we stand for, nor how we designed Tay.'