Business Strategy

Business Strategy

Why You Should Be More Like Amazon: How Strategic Thinking Has Become the New Tactical Thinking

Strategically driven companies can bring fresh insight and energy to their client relationships.

10 Important Lessons I Learnt About The Power Of Strategy

The right strategies are what makes a person or company a success or failure today.

CRM: Going Digital To Improve Customer Satisfaction

CRM system which helps track all activities related to a case in terms of progress and resolution, and in turn provides a complete view of all interactions and customer relationships

Outsourcing vs Hiring Full-time Staff

The most important criterion should be the cost, expertise and flexibility and these will help you fight the battle of outsourcing vs. in-house staff

Find Out What Your Business Style Says About How You Work -- And How to Get Out of Your Own Way

Your business style has pros and cons -- the question is, are you using your style to optimum benefit?

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Five Mistakes That Mess up Your Customer Experience Strategy

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Want to Buy a Franchise? Here's Your Step By Step Guide

Franchising is one of the safest ways of becoming a business owner

Small Strategic Steps For Franchisors to Gain Momentum in Business

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Why Good Customer Service is The Most Important Business Metric

Attracting new customers is much more difficult than retaining one
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Entrepreneurs Need To Take Care Of How They Feel

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