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call center

Sales Strategies

Why Most Sales Scripts Suck (And What You Should Do Instead)

Khabeer Rockley

Khabeer Rockley

Feb 12, 2019 · 4 min read
Customer Engagement

Solving Contact Center Woes With Customer Engagement

Angela Ruth

Angela Ruth

Jul 7, 2017 · 6 min read
Cloud Technology

#5 Cloud Telephony Trends to Shape Advocacy in 2017

Augustus Franklin

Augustus Franklin

Dec 19, 2016 · 4 min read
contact center

Everything I Learned About Professional Life, I Learned in a Call Center

Leadership? Teamwork? Adaptability? It's all there.

Norine Toomey

Norine Toomey

Nov 9, 2015 · 5 min read

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