Client Relationship Management

5 Tips for Improving Client Relationships

When you strengthen your relationships with existing clients, it increases the likelihood of repeat business and referrals, which sets you and your business up for long-lasting success. 

FlexTal

Here's How You Know It's Time to Actually Fire That Toxic Client

Sometimes, the adage that "the customer is always right" just doesn't apply anymore.

John Boitnott

What to Do With the "I Can't Afford It" Objection

Here are some ways to turn around the sale or, at the very least, keep your company at the top of the prospect's mind.

Aimee Tariq

The Crime-Show Tactic That Will Win You Bigger Deals

You need to scale up your sales influence to win weightier accounts at larger firms. Here's how.

How to (Finally) Start Landing High-Ticket Clients of Your Own

Good news: Onboarding them isn't nearly as hard as you might think.

Lucas Miller

How to Claim the Ripple Effect

Want to boost your impact? Start thinking bigger and bolder about your work.

Jamie Broderick

How to Organically Find Prospects (No Ad Spend Required)

Here are some tried-and-tested ways to bootstrap and connect.

3 Ways to Connect and Build Business Relationships With Anyone

Feeling Stuck? Try these simple daily practices to keep up your networking momentum.

Mick McKeown

How to Earn Your Clients' Trust (and Keep It)

A great idea might attract customers, but trust will make them loyal.

Aytekin Tank

Jerry Falwell Jr. Says He Knows What Being Unfaithful Is Like. So Do I.

There are people in my life who I know cheat on me. Why do I allow it?

Gene Marks