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Apple and Comcast in Talks to Create Priority TV Streaming Service
Apple would like its streaming content separated from the rest of the web in order to ensure an uninterrupted experience.
Netflix Creates Shortcut to Customers With Comcast Deal
Streaming company removes weakest link in distribution chain, which will most likely benefit customers.
Netflix and Comcast Strike a Deal, With a Bit of Mystery
The video-streaming service has agreed to pay Comcast to ensure that its customers don't experience delays and hiccups in service. Yet, questions remain.
Comcast CEO Says Time Warner Cable Buy Is ‘Pro-Competitive' and ‘Pro-Consumer'
In an interview on CNBC this morning, Comcast CEO Brian Roberts said that the two companies wouldn't be pursuing the merger if they didn't realistically think they would get it would get regulatory approval.
How Not to Send Customer Emails: A Lesson from Comcast
If you're emailing customers promotional offers, make sure they know that they can trust your messages to minimize potential concerns over spam or malware.
Only You Can Prevent Cringe-Worthy Customer Service
Two-thirds of American consumers have walked out of a store due to bad customer service. Here's how you can prevent pushing customers away.