Customer Experience

Hospitality

Hospitality Trends: Here's How Technology Is Transforming The Guest Experience

With the aid of Artificial Intelligence and analytics, hospitality businesses are able to create end-to-end experiences resulting in delighted guests and increased revenue for hotels

Brand Experience: How Powerful AI-Powered Chatbots Have Transformed Customer Engagement

Chatbots have stepped in to automate cumbersome, repetitive tasks so that humans can tackle more nuanced, complex problems. Robotic Process Automation has revolutionized brand communication

Digital Disruption: E-commerce Revolution & How to Be Future Ready

When coupled with AI and ML innovations, these data sets will be able to predict consumer behavior to almost 100% accuracy

Indian Fashion Industry: All Set For The Next Wave of Entrepreneurship

Technology disruption with e-commerce platforms have bridged the gap between fashion entrepreneurs and their audience. The phenomenon of selling online has benefitted the buyer in terms of convenience and options

Using Artificial Intelligence Technology to Find the Right Service Expert

For 'expert services' the customer is involved in the delivery and cares about the identity and qualifications of the provider; they look for their specific requirement at a reasonable cost

More From This Topic

Brand Building

Event Management: Brands should follow these 3 Tips for Success

Brands communicate with their audiences through different channels -- event management sits on top of the hierarchy
Artificial Intelligence

How Startups Can Use AI-Powered Tools to Scale Up

With limited budget and resources, startups turn to AI to increase productivity.
Customer Experience

Lessons from Relationships and Marriage in Developing a Customer Experience Strategy

What is the strategy that brands can look at to offer a superior experience? A key approach is the omnichannel one
Customer Experience

Humanizing Customer Experience

Conversations are the easiest, most personal and fulfilling way to facilitate interactions between the brand and the consumer
Marketing

Experiential Marketing - The Power of Experience UNLEASHED!

The new-age customers, crave personalised experiences and desire meaningful interactions with the brand
Customer Engagement

8 Proven Ways to Curate Your Customers into a Community

To win in business, create a tribe of die-hard fans.
customer centricity

Instructions in Customer Centricity from Jet Airways

Recognize That There is No Such Thing as "My Typical Customer", averages can be deceptive
4 Things to Know

#EntrepreneurTips-4 Things that your Customer Wants from you

Stay tuned to get every day updates in 60 seconds.
Personalization

What McDonald's Latest Acquisition Means for Marketers

Personalization has long been viewed as the purview of digitally native companies. Now McDonald's will use it to upsell at the counter.
Technology

AI-led Chatbots - Your Next Best Friend

Here is how AI is the game changer behind chatbots success