More Posts on Customer Experience
One-on-One Consulting Is the Future of the Beauty Industry. This Company Creates Spaces for Solo Stylists, and Business Is Booming.
Phenix Salon Suites is anticipating a surge in business from stylists who want more security, safety, and control over their operations.
From SMS Era To Internet Age, This Unicorn Helps Enterprises Build Strong Customer Relation
According to the founder Beerud Sheth, Gupshup at present serves more than 100,000 businesses and developers globally
Listening To Customers Is Key To Enhance Customer Experience: Ragy Thomas of Sprinklr
As per Thomas, brands such as L'Oréal, McDonald's and Dell, among others, are working tirelessly to deliver a better customer experience
Delivering High-Quality Experiences Under Pressure
Some industries have higher stakes than others. As someone who deals with the pressure of such a high stakes business - in addition to all of the other elements that go into running a successful operation - Nahuel Hilal, owner of Iris Tattoo, has plenty of insights to share.
How Technology Can Improve CX for Government Services
In order to ensure citizens get the help they need, the government needs to follow the example of business and start putting their customer experience first.
Your Buyer's Journey is Now Online. Is Your Customer Experience Digital-First Too?
This is how you can build a tech suite for the digital-first customer.
4 Customer Experience Trends Your Business Needs to Consider
Digital transformation can hold the key to unlocking a personalized customer experience and securing your company's future.
When Thinking Outside the Box Pays Off
This week we talk with Amanda Scotese, owner and founder of Chicago Detours - a touring company that is always pushing the limits of what is expected to create an unforgettable - and more importantly, irreplicable - experience for their customers.
4 Ways to Use AI to Enhance the Customer Experience
Global spending on AI is expected to double by 2024, but consumers won't tolerate a bad CX.