Customer Experience

Customer Experience

Here's How (And Why) You Should Get Your Enterprise's Customer Experience Ready For The Post COVID-19 World

Brands that have adopted digital and human-less experiences are the brands that are leading excellent customer experience during this period of the coronavirus pandemic.

4 Strategies for Better Email Marketing

Proven strategies to get your ecommerce brand on track.

4 Ways to Create Deeper Connections With E-Commerce Customers

Just because consumers are online doesn't mean you can't form meaningful relationships.

How to Earn Customers' Trust

Your approach to winning new business says a lot about your operation.

How to Think About the Future of Retail

As long as customers crave control and unique experiences, brick and mortar will never go away.

More From This Topic

Editor's Note

Are You Meeting (and Setting) Customers' Expectations?

To succeed, the value of what you offer must be greater than what people expect.
Technology

Six Areas Tech Can Help Start-Ups Stay Ahead

According to Aditya Ghosh, who has served at leadership positions at several places including hospitality Unicorn OYO and is an advisory board member at consumer-focused VC firm Fireside Ventures, product innovation and understanding customer needs are some of the key areas where technology can help start-ups stay ahead in a rapidly evolving landscape.
Growth Strategies

3 Tips to Help You Find the Vendor of Your Dreams

Choosing one is a lot like picking a partner; keep these factors in mind to ensure the right fit.
Customer Experience

How to Add Life-Long Customers by Pursuing That 'Wow' Moment

Creating dramatic and memorable moments will help your business stand out.
Customer Experience

How Do You Deliver an Experience to Your Customers and Audience?

Jim Huether, CEO of Hyperice, provides insights on how his experiences with startups prepared him for an executive position.
Hospitality

Hospitality Trends: Here's How Technology Is Transforming The Guest Experience

With the aid of Artificial Intelligence and analytics, hospitality businesses are able to create end-to-end experiences resulting in delighted guests and increased revenue for hotels
Artificial Intelligence

Brand Experience: How Powerful AI-Powered Chatbots Have Transformed Customer Engagement

Chatbots have stepped in to automate cumbersome, repetitive tasks so that humans can tackle more nuanced, complex problems. Robotic Process Automation has revolutionized brand communication
Ecommerce

Digital Disruption: E-commerce Revolution & How to Be Future Ready

When coupled with AI and ML innovations, these data sets will be able to predict consumer behavior to almost 100% accuracy
Ecommerce

Indian Fashion Industry: All Set For The Next Wave of Entrepreneurship

Technology disruption with e-commerce platforms have bridged the gap between fashion entrepreneurs and their audience. The phenomenon of selling online has benefitted the buyer in terms of convenience and options
Technology

Using Artificial Intelligence Technology to Find the Right Service Expert

For 'expert services' the customer is involved in the delivery and cares about the identity and qualifications of the provider; they look for their specific requirement at a reasonable cost

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