Customer Experience

Editor's Note

Are You Meeting (and Setting) Customers' Expectations?

To succeed, the value of what you offer must be greater than what people expect.

Six Areas Tech Can Help Start-Ups Stay Ahead

According to Aditya Ghosh, who has served at leadership positions at several places including hospitality Unicorn OYO and is an advisory board member at consumer-focused VC firm Fireside Ventures, product innovation and understanding customer needs are some of the key areas where technology can help start-ups stay ahead in a rapidly evolving landscape.

3 Tips to Help You Find the Vendor of Your Dreams

Choosing one is a lot like picking a partner; keep these factors in mind to ensure the right fit.

How to Add Life-Long Customers by Pursuing That 'Wow' Moment

Creating dramatic and memorable moments will help your business stand out.

How Do You Deliver an Experience to Your Customers and Audience?

Jim Huether, CEO of Hyperice, provides insights on how his experiences with startups prepared him for an executive position.

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