Customer Experience - Page: 15

Haven't Heard of Proactive Net? It Will Revolutionize Customer Experience.

No matter how beautifully-designed your website is, technical glitches can ruin the user experience. That doesn't have to be the case.

Tal Schwartz

How to Earn and Keep a Customer's Trust

These four steps can help you generate greater trust between your online commerce site and the customers you cultivate.

Aimee Millwood

5 Reasons to Reimagine How You Offer Customer Support

In the new "era of the customer, innovative companies need to put users -- and their experience -- first.

Leyla Seka

The Science Behind Customer Churn

Customer-loyalty and retention is paramount in the online marketplace. Here's how to get the most out of Big Data and keep your customers coming back.

Luc Burgelman

5 Steps to Make the Most of a Product Return

Smart retailers leverage products returns to improve the customer experience and drive repeat sales.

Peter Sobotta

Are You Unknowingly Turning Off Clientele?

Find out which tactics will backfire and what to do instead.

Elinor Stutz

An Entrepreneur's List of 17 Techniques for Handling 'Haters'

Next time some angry individual spews venom, here's what you do.

Neil Patel

You Can Use Vicarious Experiences That Never Happened to Make Real Deals Happen

The two important steps between where your client stands now -- and getting that deal closed, pronto!

6 Super-Simple Ideas to Lower Customer Acquisition Cost for Any SaaS

For starters, raise your expectations as to how much customer acquisition will cost you.

Neil Patel

How This Startup is Helping Stores Take Baby Steps into World of Online Retail

"The future of the startup is 'data analytics' and we aim to be the Nielsen of India," says Mohanty.

Samiksha Jain

Improve Management of Retail Returns for a Better Customer Experience

Poor returns policies and cumbersome returns processes are a significant obstacle to future sales.

Peter Sobotta