Customer Experience - Page: 15

Is 'Ransomware' Terrorizing Your Site Visitors?

You need to understand how the new threat targeting businesses works, and what to do about it.

Chemi Katz

· 5 min read

Become a Superhero to Customers, and Watch Your Brand Soar

'In every business, even college recruitment, people are looking for someone to rescue them.'

John Brubaker

· 5 min read

How to Be a Good Customer

Always remember that when you reach out to customer support, there's a human being on the other end.

Paul Jun

· 6 min read

3 Strategies to Turn Your Business Into a Destination

Lessons from a small island in Canada you probably never heard that hosts a huge country music event starring big acts.

John Brubaker

· 6 min read

3 Ways Successful Entrepreneurs Build Outstanding Customer Experiences

The key to creating a customer experience that truly surprises and delights starts with understanding what your customers need, want and value most.

Maggie Patterson

· 4 min read

Jim Freeze

· 5 min read

3 Fundamentals of Better Customer Experiences

"Talk to me like I'm a person. . . not in robot code" is one of them.

Toby Bottorf

· 8 min read

6 Ways to Write Your Own Success Story in the Booming Sharing Economy

The growth of the sharing economy shows no signs of slacking, largely because entrepreneurs continue to innovate.

Tx Zhuo

· 4 min read

5 Ways to Win Back an Abandoned Shopping Cart

We're talking the online kind, of course, and the lost revenues they pose for startups.

Bobby Emamian

· 4 min read

2 Key Lessons From Disney That Help on Kickstarter and in Business

Walt Disney's vision and ability to deliver mind-blowing experiences can be applied in almost any setting.

John Brubaker

· 5 min read

How Customer Service Reps Should Answer The 3 Most Common Questions

In spite of the popularity of online shopping, most people still prefer talking to a live customer representative when they have questions or complaints.

Seth Bailey

· 3 min read

Wow Customers by Adding Sprinkles to Your Retail Service

They may come in for fast, good and cheap -- but they'll come back for unique.

Chip R. Bell

· 5 min read