Customer Experience - Page: 19
Google Faces Lawsuit Over Kids' In-App Purchases
Google is on the receiving end of a class-action lawsuit brought by parents whose kids unknowingly paid a substantial amount of money for in-app purchases.
Want Loyal Customers? Talk to Your Hair Stylist.
Hair stylists livelihood depends on getting customers and keeping them happy. Here are a few tips all entrepreneurs can use.
What Do Dropbox, Green Mountain and 3-D Printing Have in Common?
These three companies are jumping on a consumer trend that will continue to gain momentum (and dollars) in the near future.
Content to Keep Off Your Website
When designing your site, be aware of these content strategies, so you don't do more harm than good.
3 Ways to Treat Early Adopters Like Royalty
When first launching an endeavor, getting the first few customers on board can be extremely challenging. Yet, they provide a load of information. Here is how to make sure they are happy.
Experience Your Brand From Your Customers' Perspective
Here's a challenge for you: Come in through your 'front door' and see if you're delivering from both sides.
5 Ways to Market Your Startup on a Dime
Getting your startup noticed doesn't have to cost an arm and a leg. You just need to be smart. Here are five ways to get attention on a budget.
Why Businesses Will Like PayPal's Updated Checkout Process
The payment processing company has moved to a simpler 'in-context' checkout system.
Warby Parker Founder Looking to Take on Big-Name Grooming Companies With Niche Offerings
After co-founding Warby Parker, Jeff Raider is hoping to find success again with his newest endeavor, Harry's.
Why Ditching Silicon Valley for Paris Was the Best Decision for My Startup
Vayable co-founder Jamie Wong opens up about how leaving the Valley's "techno-chamber" helped her form deeper connections with customers.
Why Everyone Should Buy From You Instead of the Competition
Outshining your competition means getting savvy about your approach. This doesn't require a hefty budget, just a creative mind and sense of adventure.