Customer Experience - Page: 2
4 Ways to Create Deeper Connections With E-Commerce Customers
Just because consumers are online doesn't mean you can't form meaningful relationships.
Six Areas Tech Can Help Start-Ups Stay Ahead
According to Aditya Ghosh, who has served at leadership positions at several places including hospitality Unicorn OYO and is an advisory board member at consumer-focused VC firm Fireside Ventures, product innovation and understanding customer needs are some of the key areas where technology can help start-ups stay ahead in a rapidly evolving landscape.
How Do You Deliver an Experience to Your Customers and Audience?
Jim Huether, CEO of Hyperice, provides insights on how his experiences with startups prepared him for an executive position.
Hospitality Trends: Here's How Technology Is Transforming The Guest Experience
With the aid of Artificial Intelligence and analytics, hospitality businesses are able to create end-to-end experiences resulting in delighted guests and increased revenue for hotels
Brand Experience: How Powerful AI-Powered Chatbots Have Transformed Customer Engagement
Chatbots have stepped in to automate cumbersome, repetitive tasks so that humans can tackle more nuanced, complex problems. Robotic Process Automation has revolutionized brand communication
Digital Disruption: E-commerce Revolution & How to Be Future Ready
When coupled with AI and ML innovations, these data sets will be able to predict consumer behavior to almost 100% accuracy
Indian Fashion Industry: All Set For The Next Wave of Entrepreneurship
Technology disruption with e-commerce platforms have bridged the gap between fashion entrepreneurs and their audience. The phenomenon of selling online has benefitted the buyer in terms of convenience and options
Using Artificial Intelligence Technology to Find the Right Service Expert
For 'expert services' the customer is involved in the delivery and cares about the identity and qualifications of the provider; they look for their specific requirement at a reasonable cost