Customer Experience

Artificial Intelligence

How Startups Can Use AI-Powered Tools to Scale Up

With limited budget and resources, startups turn to AI to increase productivity.
Customer Experience

Lessons from Relationships and Marriage in Developing a Customer Experience Strategy

What is the strategy that brands can look at to offer a superior experience? A key approach is the omnichannel one
Customer Experience

Humanizing Customer Experience

Conversations are the easiest, most personal and fulfilling way to facilitate interactions between the brand and the consumer
Marketing

Experiential Marketing - The Power of Experience UNLEASHED!

The new-age customers, crave personalised experiences and desire meaningful interactions with the brand
Customer Engagement

8 Proven Ways to Curate Your Customers into a Community

To win in business, create a tribe of die-hard fans.
customer centricity

Instructions in Customer Centricity from Jet Airways

Recognize That There is No Such Thing as "My Typical Customer", averages can be deceptive
4 Things to Know

#EntrepreneurTips-4 Things that your Customer Wants from you

Stay tuned to get every day updates in 60 seconds.
Personalization

What McDonald's Latest Acquisition Means for Marketers

Personalization has long been viewed as the purview of digitally native companies. Now McDonald's will use it to upsell at the counter.
Technology

AI-led Chatbots - Your Next Best Friend

Here is how AI is the game changer behind chatbots success
Customer Experience

Learn to Design a Better Customer Experience

The Ultimate UI & UX Designer Bundle shows you how to improve your site to draw in satisfied repeat customers.
Consumer Engagement

87% of Indian Consumers Prefer Brands Offering Proactive Engagement Services

The bar for service expectations has risen with India leading the way
Customer Experience

Here's Why Customer Experience is the Driving Force for Jeff Bezos, Bill Gates and Steve Jobs

Customer experience can change the fortunes of a company and Bezos, Gates and Jobs are the best examples to take lessons from
wedding planning

Setting Foot in the Shaadi Business? Here are Seven Tips and Practices to Swear by!

Planning a wedding is an exciting and exhausting experience and when it comes to Indian weddings, the thrill skyrockets the experience to an altogether different level!
Artificial Intelligence

Use AI to Improve Customer Experience in the Hospitality Business

Artificial Intelligence based channel managers, revenue managers, and booking engines help you control and achieve a lot of things