Customer Experience

wedding planning

Setting Foot in the Shaadi Business? Here are Seven Tips and Practices to Swear by!

Planning a wedding is an exciting and exhausting experience and when it comes to Indian weddings, the thrill skyrockets the experience to an altogether different level!
Artificial Intelligence

Use AI to Improve Customer Experience in the Hospitality Business

Artificial Intelligence based channel managers, revenue managers, and booking engines help you control and achieve a lot of things
Big Data

How Data is Transforming Society & Companies

Make Data and Analytics Your Tool for Better Customer Interactions and Business Transformation
Customer Experience

4 Ways to Make Value Creation Core to Your Business

It's important to direct your business toward making a difference in your customers' lives.
Reward Programs

3 Ways to Build the Rewards Program Customers Want

To earn your customers' devotion, remember that loyalty is a two-way street. To get it, you've got to give it.
Technology

How Businesses Can Use Technology to Enhance Customer Experience?

Now that technology has literally become the way of the world, it is not surprising that all enterprises, from start-ups to tech giants, are leveraging technology to enhance customer experience
Customer Loyalty

"What's the Point?" Guidelines to Customer Loyalty Programs

This system will help you establish a strong platform for customer loyalty programs
National Small Business Week

Turn Small Biz into Smart Biz: Technology for Growth, Productivity, and Customer Experience

In honor of Small Business Week 2019, join us for a webinar to discuss the impact of smart technology on small business growth, productivity, and customer experience.
Customer Experience

Staying Ahead of the Curve: How the Customer Experience Is Evolving

Abandoned but not alone, BlackBerry shows us all that the customer experience is everything. The smartest businesses anticipate customer needs before they manifest.
Product Launch

Your First Product Is a Success. Is It Time to Roll Out a Second?

Before committing to a new launch, prepare a thorough process, one that includes all the lessons you learned first time around.
Customer Experience

How Customer Experience is Defining the Success of any Business

Customers should have the option of comparing offers that are tailor-made to their needs for a financial product, complete and self-submit their applications
Customer Experience

4 Ways to Give Your Customers More Control

No one likes to be told what to do. When you let your customers have it their own way, you might just have them for life.
Banks

Lakshmi Vilas Bank's MD Shares Why Bankers Should Take Lessons from New Age Fintech Lenders

MSME credit gap in the country is estimated to be around USD 60b and banks cannot afford to ignore it
Hiring Employees

How Employee Lifecycle Surveys Provide Powerful Talent Insights

The era of lifetime employment at a company is over
Retail Businesses

Retailing Trends that Will Persevere the Longest in the Market

Learn the upcoming retailing trends to shore up the business in the long run