Customer Experience - Page: 3

Humanizing Customer Experience

Conversations are the easiest, most personal and fulfilling way to facilitate interactions between the brand and the consumer

Nishith Patnaik

· 5 min read

Experiential Marketing - The Power of Experience UNLEASHED!

The new-age customers, crave personalised experiences and desire meaningful interactions with the brand

Valay Lakdavala

· 6 min read

8 Proven Ways to Curate Your Customers into a Community

To win in business, create a tribe of die-hard fans.

· 6 min read

Instructions in Customer Centricity from Jet Airways

Recognize That There is No Such Thing as "My Typical Customer", averages can be deceptive

Ashish Merchant

· 4 min read

Nazreen Nazir

· 1 min read

What McDonald's Latest Acquisition Means for Marketers

Personalization has long been viewed as the purview of digitally native companies. Now McDonald's will use it to upsell at the counter.

Karl Wirth

· 5 min read

AI-led Chatbots - Your Next Best Friend

Here is how AI is the game changer behind chatbots success

Nazreen Nazir

· 3 min read

Learn to Design a Better Customer Experience

The Ultimate UI & UX Designer Bundle shows you how to improve your site to draw in satisfied repeat customers.

Entrepreneur Store

· 2 min read

Vanita D'souza

· 3 min read

87% of Indian Consumers Prefer Brands Offering Proactive Engagement Services

The bar for service expectations has risen with India leading the way

Aastha Singal

· 4 min read

Here's Why Customer Experience is the Driving Force for Jeff Bezos, Bill Gates and Steve Jobs

Customer experience can change the fortunes of a company and Bezos, Gates and Jobs are the best examples to take lessons from

Bhavya Kaushal

· 3 min read

Setting Foot in the Shaadi Business? Here are Seven Tips and Practices to Swear by!

Planning a wedding is an exciting and exhausting experience and when it comes to Indian weddings, the thrill skyrockets the experience to an altogether different level!

Tina Tharwani

· 5 min read