Customer Experience - Page: 4

How Customer Experience is Defining the Success of any Business

Customers should have the option of comparing offers that are tailor-made to their needs for a financial product, complete and self-submit their applications

Rati Shetty

· 5 min read

4 Ways to Give Your Customers More Control

No one likes to be told what to do. When you let your customers have it their own way, you might just have them for life.

Rashan Dixon

· 5 min read

Lakshmi Vilas Bank's MD Shares Why Bankers Should Take Lessons from New Age Fintech Lenders

MSME credit gap in the country is estimated to be around USD 60b and banks cannot afford to ignore it

Vanita D'souza

· 4 min read

Leong Chee Tung

· 5 min read

Retailing Trends that Will Persevere the Longest in the Market

Learn the upcoming retailing trends to shore up the business in the long run

BusinessEx Staff

· 4 min read

Asian Millennials Will Lead Global Consumer Market, Report says

The Global Macro Outlook report highlighted the secular trend of consumers moving away from 'things' and toward 'experiences'

Nidhi Singh

· 3 min read

Top 6 Rules of Brand Building for Indian Fashion Brands

Customers receive the energy you put into creating something for them

Mridul Sawhney

· 4 min read

Customer Journey Maps: The North Star to Digital Transformation

Diving right into digital transformation can tempt any leader, but a lack of architecture might mean failure. Here's the most important step to take before starting out.

Margaret Rogers

· 5 min read

What Got You Here Will Get You There

Applying this notion to your team will strengthen company culture, boost employee morale, and bolster the bottom line.

Jeremy Miller

· 5 min read

Listen to Your Customers: Turn to Data to Discover Their Truth

Consumers aren't great at telling companies what they want -- but their data can be.

Rashan Dixon

· 5 min read

Tips To Build A Successful Brand/Business for Millennials

Things that are going to attract consumers to your business with a little effort

Neil Mathew

· 4 min read