Customer Feedback
How to Make Negative Feedback Work For You
You can't avoid getting tough criticism sometimes. Instead of trying to prevent it, try these simple strategies for finding the silver lining.
Can Customer Reviews Help Scale Your Business? This Tool Helps You Find Out.
Improve your customer experience easily with Feedbackly.
Gone Are The Days Of A Minimum Viable Product (It's All About the Minimum Lovable Product Now)
A minimum lovable product understands that some people will fall in love with it, while others may not like it at all.
How to Handle Difficult People (and Still Achieve Your Business Goals)
A founder's guide to effectively utilizing feedback -- even from impossible-to-please, difficult people.
Instructions in Customer Centricity from Jet Airways
Recognize That There is No Such Thing as "My Typical Customer", averages can be deceptive
Need to Establish Trust With Your Audience? Leverage Social Proof.
You can't be the only one talking about how great your brand is -- leverage testimonials and reviews to increase audience buy-in.
Bad Yelp Review? It Could Be the Weather.
Research shows a strong correlation between bad weather and unhappy customer reviews.
Growth Hacking With Customer Feedback
Seven tips for using surveys to unlock startup growth and innovation.
How Customer Feedback Helps to Fortify A Salon Business
For understanding what customers want today, a salon owner should carry out customer feedback process
Your Customers Have Questions. But Are You Actually Listening?
One CEO this contributor knows spends two weeks a year in his company's call center, talking to customers directly.
What To Do If Customers Aren't Buying Your Product
The trick is to find that subset of customers who are eager to buy your product or service, make it easy for them to buy, and easy to tell others about it
