Customer Retention

What Makes a Customer Valuable to Your Business?

What is it, specifically, that makes customers valuable to you? And how can you boost that value? 

Timothy Carter

AI-Driven Customer Retention Strategies For Banks

Banking customers are generally not satisfied with their service. A study by FIS found that only 23 per cent of customers are happy with their banking service

Gaurav Singh

Hold On Tight: The Importance Of Client Retention In 2020 (And Beyond)

In essence, the whys and wherefores of client retention haven't really changed compared to 'good' years, it's just that the stakes are so much greater in 2020 and have the potential to make an even bigger impact.

Joe Hepworth

Are You Sitting on a Customer Retention Goldmine?

Instead of viewing a purchase as the end of your funnel, view it as the beginning of an entirely new funnel - one that focuses on turning a paying customer into a brand champion. 

Troy Osinoff

Why Sales Copywriting Is Crucial for Your Business

If you want customers to purchase your product right away, then you better have the write stuff.

Selling Through Service

What if you could sell more just by providing unbelievable service? Here are three ways to do it.

JC Hite

3 Tips for Maximizing Customer Relationships

By investing in retention and skillfully nurturing new leads, you can protect your bottom lines and emerge from this crisis with a strong growth strategy intact.

Kate Johnson

Why Customer-centricity Wins Out Every Time

Customer-centricity is synonymous with successful businesses, especially as markets are saturated with more choice than ever, and savvy customers are increasingly empowered to explore their options

Gero Decker

Top B2C Habits That Your Business Must Follow in 2020

A careful evaluation of your customer strategy can help you identify your weak points and chart a path to boosting customer retention.

5 Strategies to Keep Your Customers Long-Term in 2020

From flash sales to follow-ups, a handful of methods to ensure consumer loyalty in the coming year.

John Boitnott

5 Non-Invasive Ways to Succeed at Customer Retention

Customer retention is easier than finding new customers.