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Customer Service

Medical Marijuana

Survey Finds Dispensary Staff Are Well Trained for Sales but Not for Medical Advice

Budtenders are sincere but mostly lack either the education or practical training necessary to help patients make informed choices.

5 Proven Strategies For Winning Trust With Cannabis Consumers

Today's consumers are more savvy and more discerning. Here's how to make them more loyal.

5 Ways to Create a Better Cannabis Customer Experience

The secret behind increasing customer loyalty and sales.