Customers

Customers

Digging For Gold: Identifying Your Ideal Customer

Understanding your customers and meeting them where they are, in order to better serve them, is the secret of success.

A Short Guide To Delivering Great Customer Service During a Pandemic

Delivering support during these challenging times-while working remotely-is only one piece of the puzzle. The bigger challenge would be to genuinely help customers when they're hit by a huge business slowdown

Free Webinar: Simple Marketing Techniques to Re-Engage With Customers and Make Them Feel Safe

Franchise Bible author Rick Grossmann discusses how marketing is changing and new ways and platforms for sending your marketing messages to your customers.

Buyer Personas: What They Are, Why They Matter and How to Best Build One

Fictional representations of customers can help you get a deeper understanding of who's purchasing your products.

Why Customer-centricity Wins Out Every Time

Customer-centricity is synonymous with successful businesses, especially as markets are saturated with more choice than ever, and savvy customers are increasingly empowered to explore their options

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