A Guide to Turning Your Customers Into Your Product Designers
It's your buyers who make a product successful (or not), so involve them!
5 Ways to Be More Strategic and Successful in 2021
Design a comeback plan of action (not reaction) for the new year.
6 Ways to Ensure Employee and Customer Satisfaction When Everyone's Working Remotely
In order to lead successfully, you need to satisfy employees and customers. Here's how to do it right.
A Short Guide To Delivering Great Customer Service During a Pandemic
Delivering support during these challenging times-while working remotely-is only one piece of the puzzle. The bigger challenge would be to genuinely help customers when they're hit by a huge business slowdown
Free Webinar: Simple Marketing Techniques to Re-Engage With Customers and Make Them Feel Safe
Franchise Bible author Rick Grossmann discusses how marketing is changing and new ways and platforms for sending your marketing messages to your customers.
Buyer Personas: What They Are, Why They Matter and How to Best Build One
Fictional representations of customers can help you get a deeper understanding of who's purchasing your products.
Top B2C Habits That Your Business Must Follow in 2020
A careful evaluation of your customer strategy can help you identify your weak points and chart a path to boosting customer retention.