Customers

Customer Service

The Secret to a Successful Business Is Happy Customers

Have happy customers and you'll increase your likelihood of success.

How Brands Are Leveraging Social Media Influencers to Tell Their Stories

Major brands across industries have realized the shift in consumer behaviour towards media

The Moving Target of Customer Expectations

As consumer needs and wants evolve, so must your business.

6 Ways to Keep Your Restaurant Relevant Over Time

If you want your food and beverage business to stand out and be relevant for your audience, constant innovation is the key to drive your brand forward

Five Blunders that Could Doom Your Start-up Even before it Takes off

The sheer enthusiasm, vigour, and even artificially fuelled excitement-funding-blinds the typical entrepreneur of the planning imperative

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The Why & How of Retaining Old Customers

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