Taking Your In-Person Experience into the Digital World
Shawn Walchef, Owner of Cali BBQ & Founder of Cali BBQ Media, talks about what Digital Hospitality is, why it's so important and what steps business owners can take to implement an effective digital strategy.
Your Buyer's Journey is Now Online. Is Your Customer Experience Digital-First Too?
This is how you can build a tech suite for the digital-first customer.
To Succeed In A Virtual Workforce Era, Effective Digital Leadership Skills Are A Must
As working from home becomes part of the new norm, our reliance on a virtual workforce raises the question: how do we cultivate a harmonious relationship with technology?
By Going The Extra Mile For Clients, Saphyte Founder Ali Homadi Is Making His Homegrown MENA Startup Stand Out As A CRM Provider
While most other CRM providers in the region are only focused on selling their offerings, Saphyte is upping the ante by creating software that really helps businesses grow- and one can see the company is walking the talk.
4 Customer Experience Trends Your Business Needs to Consider
Digital transformation can hold the key to unlocking a personalized customer experience and securing your company's future.
The Rise In Digital Dependence: How Brands Are Communicating Via Digital Platforms
The affordable mobile data rate, rapidly rising numbers of users, and the enhanced utility value of smartphones contribute to the mobile-heavy Internet access in India
Overcoming Challenges On The Road To Digital Transformation
Digital transformation is no longer an option for businesses, but a necessity. For most startups, it is a matter of survival in the evolving business landscape.
The Art Of Convenience In Motion
It is important for the business community to follow closely the sentiment of the consumer, ensuring a consistent level of deep understanding of what consumers want and value most, in order to continue to be a competitive provider in the marketplace.
How to Reduce Tech-Related Stress for Customers and Employees
The excitement to adopt the smartest interface is pushing businesses to lose their focus on two important things: employees and customers.
Reinventing Governance: Introducing The UAE's Moonshot Apprenticeship 2071 Program
The program is currently selecting graduates from elite universities in the UAE and around the world to team them up with senior UAE government officials, mentors, and experts to bring forth innovative solutions to the challenges facing governments.
Rethinking Leadership For The Digital Era
Businesses need to establish a stable, recognizable brand with a sharp and clearly communicated vision, while constantly being challenged to adapt to rapidly-changing circumstances, technologies, and market conditions.