Listening - Page: 8

7 Strategies to Succeed With That Demanding, Difficult Customer

Understand how to deflect and bypass a client's anger to meet your goals.

6 Skills Remarkable Leaders Execute Better

To be an exceptional leader these days, you do not need a new set of characteristics. You simply need to execute the traditional ones at a higher level.

Peter Gasca

5 Ways to Master the Entrepreneur's Most Important Attribute

If you want to capture investors' attention or land that big client, you must shift your focus from seeming nice to being persistent.

Gideon Kimbrell

5 Ways to Have More Meaningful Exchanges

The right chat at the right time can lead to a fresh idea, a new friendship or a long-lasting business relationship.

5 Ways to Lead by Example at Work

Managers, take note: Your actions and everyday demeanor may not be giving the right impression.

Are You Really Listening to Your Customers?

Core client service issues often fall through the cracks. Talking to those who purchase your products is a vital entrepreneurial opportunity.

Thomas White

Saying It Right -- 8 Rules for Getting People on Your Side

It's just like your mother said: It's the way you express things sometimes that really matters.

Edward G. Brown

Memo to Entrepreneur: You're Not the Smartest One in the Room

Hurry up and truly make use of all the people resources around you. Your staff is brimming full of ideas.

Boland Jones

The Simple Secret to Making an Instant Connection With Everyone You Meet

The more we listen, the smarter and nicer people think we are.

Sean Kim

What Athletics Can Teach About the Characteristics of Great Leaders

A coach shares his lessons from the basketball court, noting that the failure quotient is more important than IQ.

Pat Sullivan

New Gen Y Leaders Can Carry the X Factor for Success

Millennials who are new to management roles can follow these three tips to achieve better outcomes.

Oh, Shut Up and Listen Already

It's the bane of your work life. That crucial idea you have isn't being heard by a particular someone. Here are some tips on how to follow up.

Jenn Steele