87% of Indian Consumers Prefer Brands Offering Proactive Engagement Services
The bar for service expectations has risen with India leading the way
How Brands Can Create an Effective Omni Channel Marketing Strategy
A great marketing automation platform not only helps you deliver great customer experience but also enables simplification of technology for marketers
Is the Future of Customer Service Omnichannel or Multichannel?
Using various channels for customer care increases the reach of the provider and using just one increases the standard ,both have their own positives
With Tech First Attitude, Lenskart is Looking to Invest in Early-stage Eye-tech Startups
In the last one year, Lenskart has invested in three such early-stage startups
This Inventory Management Platform is Helping Retailers go Omnichannel
The inventory management platform has recently expanded to South East Asia and is now eyeing the GCC market.
Four Tips to Keep in Mind While Developing Your Omnichannel Strategy
In an omnichannel model, a brand reaches out to its customer through all the possible platforms like a website, a mobile and in fact, a brick and mortar store too
This Company is Bringing Men's Favorites Moleskine, Zippo and El Casco to India
Men, are you wondering where to get Moleskine, Zippo and El Casco? Check out this venture
The Challenges of Omnichannel and How Retailers Might Solve Them
Customers are among the biggest challenge for retailers aiming to maximize their omnichannel potential.
E-commerce Companies Eyeing Physical Stores to Up Sales
The idea of running a single medium store by either opting digital or physical store is no longer a set philosophy in retail space.
4 Ways Omni-Channel Retailers Can Step Up Their Shipping Game
Effective shipping and logistics can be turned into a competitive advantage that will delight customers and boost profit margins.