Strategy

Leadership Skills

Strategically Discussing Strategy

Be truly strategic and limit your use of the word to the cases where it means something.
Strategy

You Can't Thrive When Your Strategy Is Merely to Survive

The natural impulse is to hunker down when the economy slows, but tough times are uniquely suited for boldly setting your brand apart.
Customer Experience

5 Ways Your Agency Can Improve the Client Experience

Start with a solid strategy and a plan to identify gaps in service. Push yourself, and be willing to be outside help if needed.
Pitching

How to Get All of Your Pitch Emails Opened and Answered

Follow these five strategies to guarantee your pitch emails will not only be notices, but opened.
Startup Success Stories

The Reason Software Companies Are Better Companies

The most successful ones have one thing in common: they are data-driven.
Management Lessons

A Leadership Lesson From Eisenhower's Stoic Reversal at D-Day

Remember the obstacle or the rival is only as strong as your perception lets it be.
Microsoft

With Hololens, Microsoft Aims to Avoid Google's Mistakes

'You don't want to over hype it and get people very disappointed, and that's what happened with Google Glass,' said investor Tipatat Chennavasin.
Startup Failure

Startup failure: How to Bounce Back and Reload Your Energy

Don't give up, talk about your next amazing idea.
Decision Making

Why Self-Care Sometimes Needs to Be Your No. 1 Strategy

When you're burned out, so is your decision-making.
Strategy

4 Business Strategies That Seem Important But Aren't

The first sign you ought to be suspicious of a strategy is when it promises quick results.
Goal Setting

How to Accomplish Your No. 1 Goal in Just 100 Days

Start by breaking a vague goal into concrete steps.
Customer Support

Use Your Customer Support Staff to Improve Every Aspect of Your Business

Not sure how to improve customer experience? Start with your team already on the front lines.
Growth Strategies

Don't Try to Maximize Growth and Profitability at the Same Time. It's Impossible.

Be smart, understand the basic math and pick which route is best for your business.
Growth Strategies

Succession Planning In The Context Of A Family Business And Why You Need Outside Help

The subject of family owned business is important globally, and in particular in the Middle East, where it is further exacerbated by the fact that many of these types of businesses are first or second generation family-owned companies.